Amazon is undoubtedly the biggest e-commerce platform in the world, and the thing that makes it so popular is its customer base. Every day, millions of people use Amazon to buy products for their routine tasks. This is a golden opportunity for those who want to sell online but don’t have an existing customer base like Amazon. They can simply register themselves on Amazon as sellers and start offering products to millions of people. In case you are one such person who has already started doing it, then make sure you take care of negative reviews which can harm your business badly. When people see negative reviews about any product, they prefer not to buy it. Make sure your product does not fall under this category. Here is how you can do it-
Use AMZFinder Right from Day One
If you have already spent some time as a seller on Amazon, you must know that Amazon does not provide any information about those customers who are posted negative reviews about your product. This is an arrangement made by Amazon to ensure fair play and honest business practices. However, if you want to bypass this restriction, all you have to do is download AMZFinder as soon as possible.
This is one of the best tools in the market to know the details of all the customers who have ever reviewed your product on Amazon. Once you download it and fill the basic details, it automatically syncs data from your seller account on a professional looking dash board. All the information is mentioned according to ratings and reviews. You can easily sort out those reviews that carry the least ratings about your product. Once you do it, you can access the contact information of the seller and contact him directly.
Here you can ask the customer why he gave a negative review to your product in a humble tone. You can personally look into the matter, resolve the query and request the customer to take down the negative review. Mostly, customers remove the negative reviews once their problem is resolved.
So, start using AMZFinder right away and get rid of negative reviews on Amazon in a hassle-free manner.